COMPRO IP540 User Manual download pdf (Page 70)

9-4 Trouble with Remote Viewing on BrowserTrouble with the ActiveX Client

Compro IP540(P) / IP570(P)

components registered and enabled under Tools -> Manage Add-ons.

Figure 9-6. Add-on management

3. Inappropriate browser security setting: Please ensure that your security setting in Internet Explorer

allows the installation of ActiveX component by adding the IP address of the camera to the list of trusted

sites in Internet Explorer.

Figure 9-7. Browser security setting

If you’ve gone through all of the above steps but are still unable to obtain video/audio on the browser, please

close all the browser windows and delete the "Compro Embedded" folder found under "(OS Drive):\Program

Files". (If you're using 64-bit windows, look for "(OS Drive):\Program Files (x86)".) And open your web browser

and log in to the IP camera again to reinstall the ActiveX client. Finally, if you encountered the error where the

browserreturns“213lenotfound”,pleaserestartyourcomputer,whichshouldhelpinthissituation.

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COMPRO IP540 User Manual Page 70